A mobile application designed to make the parking experience effortless and more enjoyable for users.
This application saves time by preventing the need for parking hunts and gives peace of mind that you can always find a parking space.
Research, ideation, design, prototype, testing
Solo UX/UI Designer
Figma, Zoom, Google Forms
In large cities, there has been an ongoing problem with parking for many years. There are a number of parking garages, meters, and a limited number of free spots. In a city like this, finding affordable parking is challenging.
A mobile application that shows all parking options near a destination address, allows users to reserve the space and provides direction to it. This way people can find a parking spot ahead of time and eliminate anxiety caused by thinking about it.
Document the final
Empathize | Define
First I conducted secondary research, followed by sending surveys to find the right participants for this project. Surveys were focused on questions related to driving experience and parking issues in big cities. Subsequently, I conducted 5 interviews through the video chat method. These participants volunteered to be interviewed after completing the survey.
I gathered insights from research that I grouped together using affinity mapping.
These groupings helped me to identify the main pain points related to parking faced by drivers in the cities.
Family: In relationships
Kate is a supervisor in NYC and works from 9 am - 5 pm. She drives to work from Brooklyn several times a week. She is struggling to find parking in the city, she spends a lot of time circling looking for a free empty spot, and sometimes parking near meters can get very expensive. She wants to save money on parking and be able to find a parking spot close to her work. Since Kate doesn't have a high income, she can't afford garage parking every day. So sometimes she has to use public transportation but she doesn't feel comfortable with it. She wants to be sure she will always find affordable parking and be in place on time. Also, she would like to have tools that can help with finding parking.
Find a free/cheap parking
Plan ahead where to park
Find tools that help to find parking space
Parking space availability
"How Might We" Problem Statement
How might we find affordable parking in the city?
How might we speed up the process of searching for parking?
How might we reduce stress while looking for a parking spot?
How might we reduce
the amount of time spent searching for parking?
Before I began designing the screens I created a sitemap and user flow in order to visualize the main flow.
As soon as I organized my insights, I began to sketch with a pen and paper. To get some inspiration I used Dribbble and existing competitors' applications that use maps. My goal was to create an application that would be easy to use, with clear and consistent design.
Following the completion of the sketches, I tested it with five participants to validate certain aspects of my work that needed improvement.
Based on the feedback and insights I gathered from the sketching phase, I began to design low-fidelity wireframes.
What was changed/added after testing:
On sign up/log in page an option to change language of the application
Added labels to all icons
Caring, effortless, joyful, thoughtful, and trustworthy.
Perfecting high-fidelity wireframes
First High-fidelity screens came out flat and not inspiring, so I kept working on my UI design.
After creating a prototype, I conducted several rounds of testing, each time with five new participants. This helped me to uncover opportunities to improve my design and user experience.
Some of the issues users pointed out:
For some users wasn’t clear where is destination address shown on the map
When the description of the parking spot is shown, not clear how much time will take to get to the destination
Filters icon and icon that brings to a current location were not very visible
Ultimately, I was able to create an effective, easy-to-use, and enjoyable application (that’s what users said).
Enjoying the easy sign-up process
Very satisfied with clear steps on finding a parking spot near destination
Happy to see all parking options on the map
Try the prototype yourself
This was the first project that I had ever done and it was done from scratch. I learned a lot while was working on both the UX and UI processes.
It was especially challenging as I don't know much about this topic, I don't have a driver's license, and don't own a car. But it was a great and very valuable experience!
Main knowledge that I earned during this project:
Empathizing with target users is incredibly important as well as recruiting the right users. People can give a valuable insights, if asked the right questions, that can have a dramatic effect on the final solution.
There is always something that can be improved in design. Testing is crucial! It gives a different perspective on the project that may not have been considered before.
Next steps for this project
Add an option to reserve a free parking space
Create a points system for booking a garage